What are your office hours and where are you located?
Our normal business hours are Monday thru Friday, 9:00 AM – 5:00 PM EST. Our offices are located in Corning, New York and Binghamton, New York, but we are both a mobile and virtual company. We are “mobile” with the ability to serve on-site in the Corning, Elmira, Ithaca, and Binghamton regions of Western New York State. And we are also a “virtual” company serving anyone with access to the Internet in the USA. We currently have clients throughout the Northeast, the South, and the Mid-West, so location does not matter.
What is outsourced bookkeeping?
What is the best way to get started?
What are your general setup costs?
A detailed QuickBooks and/or Xero assestment is usually $325 (one-time). A new business setup is usually $450. A full Xero conversion is usually $650 (one-time). And our Premium and Full-Service setup packages are usually $975 and $1,175+ (both one-time respectively) depending on the needs of the business.
What is the general cost of your packages?
After I sign up for your services, what happens?
Can I change plans or cancel my account later?
Is there a minimum contract period?
When am I billed and when do I need to pay?
Do you accept credit card payments?
Do you have access to my bank accounts?
Our favorite accounting software to use is Xero which pulls in a daily bank feed of all your transactions (it is a constantly updating bank statement). This statement is “read only” and will not give us (or anyone else) the ability to access your bank accounts. There are easy to follow instructions for setting up these type of bank feeds and we help you each step of the way. This means we don’t even need to have knowledge of your passwords.
Do you hold my financial data hostage?
Can I switch to Bookkeeper Buddy in the middle of the year?
My books are a mess… Can you still help me?
Is Bookkeeper Buddy a Certified Public Accounting firm?
What types of organizations can use this service?
- Small businesses
- Service contractors
- Retail outlets
- and many more…